Tuesday, December 13, 2011

Basic Steps to Troubleshoot Desktop Computer

  • Restart the computer.
  • Check your cables. Keyboard not working? Make sure it's plugged in. Mouse not responding? Make sure it's plugged in.
  • Check the electric power. Plug a lamp into the same power outlet that's connected to your computer to make sure the outlet is working.
  • Make sure the computer and monitor are plugged in.
  • Disconnect all peripheral devices (such as a printer or external Zip disk) and restart the computer.
  • Listen for unusual sounds. Is the cooling fan running? Is the hard drive making noises?
  • Look inside the computer for wires that aren't plugged in all the way or other faulty connections.
  • Start the computer from an external start-up disk, such as your bootdisk or cd recovery 

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